When to contact us
Momentum Medical Scheme - contact Momentum on 0860 11 78 59 for:
- Registering a member for chronic benefits
- Referring a member to a specialist
- Assist with login problems
- Obtaining pre-authorisation for hospital admissions
- 48hrs prior to the planned admission date
- within 72hrs of the admission for emergency hospital admissions
- Assistance with benefit bookings
- Authorising consultations that fall within a 4-day period, or where members have exceeded 10 visits
Momentum Health4Me Members - contact Momentum on 0860 10 29 03 for:
- Chronic benefit registrations for a member on the Health4Me Graphite, Gold or Titanium option
- HIV benefit registrations for a member on the Health4Me Graphite, Gold or Titanium option
- Assistance with benefit bookings
- Authorisation for consultations that fall within a 4-day period
- Referring a member to a specialist
- Obtaining an authorisation on behalf of a member
- Assistance with login problems