To enhance your interaction with GEMS, the GEMS Call Centre framework has been simplified by clustering services to help you reach your enquiry destination quicker and easier.
With effect from 1 January 2015, the GEMS Call Centre will be new and improved; with simple member-centric voice prompts (IVR) to follow.
Click here for a reference guide on the new easy-to-follow IVR when calling the Call Centre.
The Call Centre number for members remains the same: 0860 00 4367.
Download various forms relating to your membership in easy-to-use PDF format. Click Here >
0860 00 4367 (Call Centre) [email protected] More Contacts >