When to contact us


Momentum Medical Scheme - contact Momentum on 0860 11 78 59 for:

  • Registering a member for chronic benefits
  • Referring a member to a specialist
  • Assist with login problems
  • Obtaining pre-authorisation for hospital admissions
    • 48hrs prior to the planned admission date
    • within 72hrs of the admission for emergency hospital admissions
  • Assistance with benefit bookings 
  • Authorising consultations that fall within a 4-day period, or where members have exceeded 10 visits

Momentum Health4Me Members - contact Momentum on 0860 10 29 03 for:

  • Chronic benefit registrations for a member on the Health4Me Gold option
  • HIV benefit registrations for a member on the Health4Me Gold option
  • Assistance with benefit bookings
  • Authorisation for consultations that fall within a 4-day period
  • Referring a member to a specialist
  • Obtaining an authorisation on behalf of a member
  • Assistance with login problems