GEMS requires you and your dependants to nominate a GEMS Network FP during 2015. We believe that this will help you and your family receive the best care and realise the benefits of using one provider. Read more>
We have listened to our members' requests and have simplified our call centre menu by splitting the call centre in two; one for members only and one for healthcare providers. Don't worry though, for members the call centre number will remain unchanged: 0860 00 4367. Read more>
Sections 30-31 of the Public Service Act of 1994 states that "an employee does not, without approval, undertake remunerative work outside his or her official duties or use office equipment for such work". In light of this, we requested all Department of Health (DoH) healthcare providers who provide services to GEMS members, outside of the public service, to send proof that they are allowed to be employed outside the public service and be remunerated. Read more>
As a measure to protect your benefits and seamless refunding of submitted claims, GEMS requires you to provide the following FICA required documentation in order to change your banking details. Read more>
Download various forms relating to your membership in easy-to-use PDF format. Click Here >
0860 00 4367 (Call Centre) [email protected] More Contacts >