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Metropolitan Health Risk Management understands the importance of personal interaction between the members and the medical scheme. Such interaction, specifically in a supportive process, fosters a perception of a compassionate medical scheme that is willing to go out of its way to ensure seamless provision of high quality healthcare to its beneficiaries.
We have spent considerable time and resources examining the issue of systems automation to streamline processes and ensure that managed care interventions are more user friendly for all stakeholders.
Metropolitan Health Risk Management believes that system automation should be viewed as a dynamic process, which is likely to evolve at a rate and in a manner dependent on:
- member needs
- medical scheme benefit design
- healthcare provider network arrangements
- reimbursement models
- healthcare provider readiness to interface electronically with the scheme.
It is because of these variables that we approach each client as a partner and develops a health risk solution tailor-made for the client's specific needs.