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Sapphire Beryl Ruby Emerald Emerald Onyx

2012 March - Red Pages


Your chronic medicine delivered to your doorstep

GEMS members don't need to get to a pharmacy, instead it travels to them.
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Managing GP consultations on Sapphire and Beryl ›

Find out about the multiple ways you can contact a service provider. Hassle free! 
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How to submit claims for member refunds ›


As a GEMS member, when you pay for services received from a healthcare service provider, you can claim the amount you paid from the Scheme.
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Not happy? Send your complaints to us ›

It is important to note that GEMS has a specific dispute process that you have to follow to lodge a complaint.
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Register your new bundle of joy ›

To register your baby, a newborn registration form must be completed by the principal (main) member within 60 days of the newborn's date of birth.
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How to continue your membership as a pensioner ›

You must inform GEMS three months before you go on pension so as to ensure that your cover is seamless. 
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Post cataract spectacle benefit - with us you are never out of sight ›

GEMS has introduced a benefit to help with the cost of spectacles after cataract surgery.
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Understanding your contributions ›

Each year your medical scheme contributions are adjusted to provide for new or larger benefits, the building of statutory reserves and to accommodate inflation.  
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Forms >

Download various forms relating to your membership in easy-to-use PDF format. Click Here >

Member Enquiries >

0860 00 4367 (Call Centre) [email protected] More Contacts >