Member Online: A hassle-free way to manage your membership

Did you know that you can access your membership and benefit information online? The GEMS Member Online functionality on our website (www.gems.gov.za) allows you to access and manage your GEMS membership information online. Member Online allows you to:

• View your available benefits;
• View your personal details and update your contact details;
• Search for recent claims;
• View your past claim statements, hospital pre-authorisations or chronic authorisations;
• Choose in which language you would like to receive your communication; and
• Request a new membership card and generate a printable membership certificate.

Use Member Online to gain hassle-free access to all of your membership information. Visit the website at www.gems.gov.za, click on the ‘Sign in' tab and login using your membership number and PIN. If you do not have a PIN, simply register for one by clicking on ‘Register now' and using your membership number, a four-digit PIN of your choice and your ID number.