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FAQs


GEMS Fitness - exercise and health programme

How can I join the GEMS Fitness - exercise and health programme?
Does it affect my membership contribution to be part of the programme?
How do I qualify to be part of the programme?
How does my department become registered on the programme?
What are the benefits to joining the programme?
What is a Jawbone/fitness Device - What does it do?
Is my smartphone or tablet compatible with my Jawbone UP Move?
Will my device work with Blackberry or Windows Smartphones?
Is my Jawbone UP Move water resistant? Can I wear it swimming?
How does the device link to my cellphone?

Maternity

How do I register on the GEMS Maternity Programme?
Will my medical aid contribution increase when I join the Maternity Programme?
Where is it written that I should register on the maternity programme?
When should I enrol on the maternity programme?
How do I contact the Maternity programme
What information is contained in the Maternity Welcome Pack
What is a Maternity care plan and how does it help me?
When can I access my maternity benefits after enrolling on the programme?
Will my claims get paid from the Maternity Programme benefits once I am registered on the programme?
Does the programme cover the 3D/4D ultrasound scan?
Can I swop my GP/midwife consultations for Gynea consultations in the case of a High-risk pregnancy?
Will the Maternity Programme pay for Down Syndrome tests?
Does GEMS pay for antenatal classes?
Does the scheme pay for maternity vitamins?
Does the GEMS Maternity Programme supply free baby formula?
Do I need to inform the Maternity Programme when I go for delivery admission?
Can I still deliver at a private hospital even if my day to day limit benefits are depleted?
Where can I get a newborn registration form?
How soon after birth should I register my baby on the medical aid?
Why do I need to register on the Maternity Programme?
How will the GEMS Maternity Programme make my pregnancy healthier and happier?
Will I receive more benefits than I currently get from my medical aid option by joining the programme?
What value-added services and benefits make enrollment worthwhile?
What are GEMS Member eligibility Rules?

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