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Managed Care
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What does managed care mean to you?
Ultimately managed care means that Metropolitan Health Risk Management will actively assist you to ensure that your benefit expenditure is managed effectively and that you receive the best care at the most appropriate cost. Our integrated solutions can also be tailor-made according to the specific needs of each of our clients.
Metropolitan Health Risk Management supports and advocates the National Patients Rights Charter, which states that every person has the right to:
- Be treated in a healthy and safe environment
- Participate in decision-making
- Have access to a range of healthcare services
- Receive information related to one's health, insurance/medical aid rules and benefits
- A choice of healthcare service providers
- Be treated by a qualified and registered service provider
- Lodge a complaint about healthcare service levels
- Absolute confidentiality and privacy
- Exercise informed consent to treatment
- Refuse medical treatment
- Request a second opinion
- Continuity of care.