Contact Us
Momentum Medical Scheme Contact Details
| Customer Care | Call or WhatsApp |
| Customer Care working hours | Monday-Friday: 07h00 to 17h00 |
| Hospital Pre-Authorisation | Call or WhatsApp |
| Emergency Evacuation | 082 911 |
| Chronic Medication | Call or WhatsApp |
| Emergency GP/Casualty benefit | Call or WhatsApp |
| Specialist Authorisation | Call or WhatsApp |
| Provider Queries | [email protected] [email protected] |
| Physical Address | 201 uMhlanga Ridge Boulevard |
| Postal Address | PO Box 2338 Durban 4000 |
Health4Me Contact Details
| Customer Care | 0860 10 29 03 |
| Customer Care working hours | Monday-Friday: 07h30 to 19h00 Saturday: 08h00 to 13h00 Emergency pre-authorisation only Monday-Friday: 19h00 to 07h30 Saturday: 13h00 to 07h30 Sunday an Public holidays: 07h30 to 07h30 |
| Chronic medication and queries | 0860 10 29 03 |
| HIV medication and queries | 0860 55 56 09 |
| Specialist authorization | 0860 10 29 03 |
| Dental Management | 0861 111 297 |
| Opticlear | 011 467 6337 |
| Accident and emergency cover pre-authorization | 0860 10 29 03 |
| Emergency evacuation: Netcare | 082 911 |
| Technical queries | 0860 10 29 03 |
| Claims submissions only | [email protected] |
| Provider queries | mailto:[email protected] |
| Postal address | P.O. Box 7400, Centurion, 0046 |