Contact Us


Momentum Medical Scheme Contact Details 

Customer Care 

Call or WhatsApp 
0860 11 78 59                                     

Customer Care working hours Monday-Friday: 07h00 to 17h00
Hospital Pre-Authorisation

Call or WhatsApp  
0860 11 78 59

Emergency Evacuation 082 911
Chronic Medication

Call or WhatsApp 
0860 11 78 59

Emergency GP/Casualty benefit                  

Call or WhatsApp 
0860 11 78 59

Specialist Authorisation

Call or WhatsApp  
0860 11 78 59

Provider Queries  
 [email protected]  

 [email protected] 
Physical Address 

 201 uMhlanga Ridge Boulevard
 Cornubia

Postal Address 

PO Box 2338 Durban 4000

 

Health4Me Contact Details 

Customer Care   0860 10 29 03                                      
Customer Care working hours Monday-Friday: 07h30 to 19h00
 Saturday: 08h00 to 13h00

 Emergency pre-authorisation only
 Monday-Friday: 19h00 to 07h30
 Saturday: 13h00 to 07h30
 Sunday an Public holidays: 07h30 to 07h30
Chronic medication and queries
 0860 10 29 03
HIV medication and queries
 0860 55 56 09
Specialist authorization
 0860 10 29 03
Dental Management 0861 111 297
Opticlear 011 467 6337
Accident and emergency cover pre-authorization 0860 10 29 03
Emergency evacuation: Netcare
 082 911
Technical queries
 0860 10 29 03
Claims submissions only [email protected]
Provider queries
 mailto:[email protected]
Postal address P.O. Box 7400, Centurion, 0046