Protocols


Protocols for Momentum Medical Scheme 

  • Specialist referrals - For members on the Ingwe option, you need to complete the specialist referral form, in order for the member to see the specialist. Click here to login and complete the form.
  • Chronic Authorisation - Chronic authorisation can be done telephonically by contacting Momentum Medical Scheme's call centre on 0860 11 78 59.
  • Member Validation - You can validate a member, via this website or call 0860 11 78 59. Click here to login and go to Member Validation.
  • HIV Registration - Contact Lifesense to register a member on the HIV programme by calling 0860 50 60 80. 

Protocols for Momentum Health4Me

  • Specialist referrals – For members on the Health4Me Gold option, you need to complete the specialist referral form, in order for the member to see a specialist. Click here to login and complete the form.
  • Chronic benefit authorisation – For members on the Health4Me Gold option, chronic benefit authorisation can be done telephonically by contacting our call centre on 0860 10 29 03.
  • Note: The chronic benefit is limited to 26 conditions, Addison's Disease, Asthma, Bipolar Mood Disorder, Bronchiectasis, Cardiac Dysrhythmias, Cardiac Failure, Cardiomyopathy, Chronic Obstructive Pulmonary Disease, Chronic Renal Disease, Coronary Artery Disease, Crohn's Disease, Diabetes Insipidus, Diabetes Mellitus Type 1, Diabetes Mellitus Type 2, Epilepsy, Glaucoma, Haemophilia, Hyperlipidaemia, Hypertension, Hypothyroidism, Multiple Sclerosis, Parkinson's Disease, Rheumatoid Arthritis, Schizophrenia, Systemic Lupus Erythematosus and Ulcerative Colitis.
  • HIV benefit authorisation – For members on the Health4Me Gold option, HIV benefit authorisation can be done telephonically by contacting our call centre on 0860 10 29 03.
  • Member Validation – To validate a member, you can call 0860 10 29 03.