Protocols


Protocols for Momentum Health 

  • Specialist referrals - For members on the Ingwe and Impact Options, you need to complete the specialist referral form, in order for the member to see the specialist. Click here to login and complete the form.
  • Chronic Authorisation - Chronic authorisation can be done telephonically by contacting our call centre on 0860 11 78 59.
  • Member Validation - To validate a member, you can call 0860 11 78 59, or via this website. Click here to login and go to Member Validation.
  • HIV Registration - Contact Lifesense to register a member on the HIV programme by calling 0860 50 60 80. 

 

Protocols for Momentum Health4Me

  • Specialist referrals – For members on the Health4Me Gold option, you need to complete the specialist referral form, in order for the member to see the specialist. Click here to login and complete the form.
  • Chronic Authorisation – Chronic authorisation can be done telephonically by contacting our call centre on
    0860 10 29 03.                  
  • Note: The chronic benefit is only applicable to the Health4Me Gold option and is limited to 26 conditions,
    Addison’s disease, Asthma, Bipolar mood disorder, Bronchiectasis, Cardiac dysrhythmias, Cardiac failure,
    Cardiomyopathy, Chronic obstructive pulmonary disease, Chronic renal disease, Coronary artery disease,
    Crohn’s disease, Diabetes insipidus, Diabetes mellitus type 1, Diabetes mellitus type 2, Epilepsy, Glaucoma,
    Haemophilia, Hyperlipidaemia, Hypertension, Hypothyroidism, Multiple sclerosis, Parkinson’s disease,
    Rheumatoid arthritis, Schizophrenia, Systemic lupus erythematosus and Ulcerative colitis.
  • Member Validation – To validate a member, you can call 0860 10 29 03.